The percentage of the connected population utilizing emoji in the workplace has increased from 33% in 2016 to 77% today. More than 26 million custom emoji have been created in Slack and the use of emoji in Teams is universal, revolutionizing the way we communicate. Some employees have entire discussions in emoji, and it only takes one emoji to change the meaning of a message. This session gives an overview of the benefits, challenges and risks associated with emoji (including case law) and provides practical solutions for the problems emoji present.

Moderator:

Chris Walker, Senior Manager, Forensic Technology (KPMG LLP)

Chris is a Senior Manager in KPMG’s Forensic Technology practice with over 15 years of eDiscovery, digital forensic and documentary evidence management experience. Chris’ practice involves providing advice to clients on eDiscovery, information governance, digital forensic and cybersecurity related matters. Chris frequently provides advice on leading practices associated with data security, data collection and analysis as well as identifying appropriate and cost-effective solutions to project management and technology challenges.

Presenter:

Matt Mahon, Executive Director, Discovery Services (TrustPoint.One)

Matt Mahon has 15 years of experience supporting organizations with information governance and eDiscovery strategies including litigation hold, preservation, collection, data processing, review and production. Matt delivers CLE presentations, and is a frequent speaker and writer on topics including emoji, internet of things, information governance and eDiscovery. Matt earned his B.A. in Mathematics and Applied Sciences from UC San Diego and is certified as an eDiscovery Specialist and Information Governance Professional.